Last updated: January 13, 2026
This privacy policy explains how Select Sourcing Solutions LLC ("we", "us", or "our") collects, uses, and protects information in connection with the Notey‑ Product Notes for Staff for Shopify ("the App").
For data processed through the App on your Shopify store, you (the merchant) are generally the data controller and we act as a data processor, processing data on your behalf. For information collected through our own website, support, or billing relationship with you, we may act as a data controller.
We collect information you provide directly to us when using the Notey‑ Product Notes for Staff, including:
We do not persist customer personal information in our application database.The App is designed to work with Shopify resource identifiers (such as product IDs and order IDs) and internal notes created by your staff.
Customer-identifiable data (such as customer names, email addresses, shipping addresses, and phone numbers) may be present in Shopify webhooks and API responses in memory or in short-lived application logs used for operational monitoring and debugging. However, we do not store this information as part of the App's core data model, and we do not use it to build independent customer profiles.
We use the information we collect to:
Our legal bases for processing (where applicable under GDPR) include performance of a contract (providing the App to you), our legitimate interests in operating and improving the App, and compliance with legal obligations.
We do not sell, trade, or otherwise transfer your personal information to third parties except:
We use the following categories of service providers:
These service providers are bound by data processing agreements and only use data to provide their services to us. If we adopt additional monitoring or analytics tools in the future, we will update this policy accordingly.
Your data may be transferred to and processed in the United States or other countries where our service providers operate. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses to ensure adequate protection of your data.
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest.
We retain your information for as long as your account is active or as needed to provide services.
Upon app uninstallation, ALL your data is automatically deleted, including:
We also respond to Shopify's GDPR webhooks (SHOP_REDACT) to ensure complete data removal within 48 hours of uninstallation. Note that we do not handle or store your payment card details—billing is processed entirely by Shopify.
You have the right to:
To exercise these rights, please contact us using the information in Section 11 below.
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.
Our service is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
If you have any questions about this privacy policy, please contact us at:
This privacy policy is intended to comply with applicable data protection laws, including GDPR and CCPA, as well as Shopify App Store requirements.